Client
Electronics component distributor
Industry
SaaS & Software Companies
Region
Taipei, Taiwan
Year
2024
Client confidential
60%
fewer support emails
2
languages, one codebase
The challenge
The client's sales team answered hundreds of emails a week about stock levels, order status and datasheets.
What we did
We built a customer portal connected to the client's ERP, in English and Traditional Chinese, where customers check stock, track orders and download documents themselves.
Services
Technologies
More Work
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Sample project
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